Services
Technical Support
Free up your time to sell with sales support and order management from CPM.
Our professional sales support and order management teams help your sales force to spend more time converting customers and making sales.

Our trained specialists deliver omnichannel sales support services via inbound and outbound calls, email, live chat and social media.

 

CPM’s sales support teams are often the primary interface between field sales reps, distributors and internal departments. It is our job to take care of your sales order management activity, stock and inventory, product inquiries, and investigation of order shipments to ensure efficient order processing and the accurate and timely delivery of goods.

 

You are advised and updated on all activities every day, ensuring your sales teams’ calls are focussed and optimised.

Our services include...

Customer Service Outsourcing

Delighting customers is fundamental to your brand’s Customer Service Strategy. CPM’s award-winning Customer Service Outsourcing capabilities provide you with a total customer experience solution that will effectively and efficiently.
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Multilingual Customer Support

CPM provides strong multi-lingual customer support in over 26 languages. Speaking the same language as your customers is vital, but not just linguistically. CPM delivers real multi-lingual customer support, rooted in cultural understanding and familiarity, across Europe, the Middle East, Africa, Asia-Pacific and the Americas.
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Technical Support

Technical support teams are a vital part of your customer service strategy. CPM’s technical support teams deliver a knowledgeable, trustworthy and professional service to your clients with a friendly, customer service oriented approach.
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Sales Support & Order Management

Free up your time to sell with sales support and order management from CPM. Our professional sales support and order management teams help your sales force to spend more time converting customers and making sales.
read more >

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