Services
Direct Sales
Direct Sales are at the heart of CPM.
High-performance direct sales are all about building strong relationships with clients, retailers and most importantly, customers.

By taking the time to understand the mix of motivations and beliefs that define purchasing behaviour, we are experts at building rapport through the identification of key insights that positively influence customers and directly increase sales.

 

As a result, our direct sales specialists understand how to convert complex sales in regulated markets, engage FMCG retailers and shoppers, create effective telephone sales campaigns and make successful door-to-door sales.

Our services include...

Field Sales

As the international field sales leader, CPM’s field sales specialists have been helping brands connect directly with their customers for over 80 years, building brand loyalty and delivering high-performance selling.
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Direct Sales

Direct Sales are at the heart of CPM. High-performance direct sales are all about building strong relationships with clients, retailers and most importantly, customers.
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Telesales

CPM’s 3,500 telesales specialists will deliver over US$500m in sales for our clients this year. Working with us, you will have access to our contact centre teams who have over 100 years of combined expertise in developing and managing high-performance telesales and telemarketing campaigns for national and international clients.
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Sales Academy

Help your sales professionals reach their potential with CPM’s Sales Academy. CPM’s Sales Academy is a specialist training consultancy enabling top brand sales teams and managers to improve their mindset and sales skills.
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Syndicated Sales

CPM’s Syndicated Sales Division offers high-quality sales calls and a cost-effective route to market. Our Syndicated Sales Division was established to help you reach stores that would normally be out of reach due to budget or geographic restrictions. It is also known as shared service sales.
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Sales Force

With over 80 years of successful outsourced sales experience, CPM is the world leader in delivering and managing B2B and B2C Outsourced Sales Force Teams across multiple markets, sectors and product portfolios.
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Case studies

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