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Auditing

Comprehensive auditing programmes

We believe that auditing is more than just POS compliance. Our comprehensive approach combines physical, telephonic and digital to deliver results that are accurate. Our insights make the complete picture with context available to you. We enable you to make informed decisions to drive your business. Whether you are looking for consumer behavior, retail compliance, net promoter score or a mystery audit research, we will build a bespoke program for you anywhere.

Face to face auditing

Audits that provide actionable insights from the retail environment on ground and generate transparency at local, national and international level.

Digital auditing

Our digital solution *shopt allows retailers to self-audit, while our associate business ‘Detail’ offers a unique online auditing solution to manage your digital shelf.

Mystery shopping and research

CPM India's team of highly qualified researchers capture valuable market intelligence, in real-time, with advanced technology.

The CPM Group

Introducing you to the CPM group
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Introducing ACTiON from CPM

Consumers now expect seamless integration of reality and the digital world. And that’s what we’re delivering. A video solution where anyone online can get immersive face-to-face advice, training or customer care - wherever and whenever they want it. Our solution comprises ACTiON, our new v-commerce platform, media-trained experts, AV kit and even branded studio spaces. It’s the ultimate one-stop-shop.