We have combined sales, marketing and customer experience under one roof. That gives us the power and knowledge to influence the customer journey at every stage. Our holistic, multi channel strategy will take your business to new heights.
Making things happen
Customer experience is a crucial differentiator in today’s business and will continue shaping the competitive landscape in 2021.
An extremely variable landscape lies ahead of us. The efforts aimed at recovery will require speed of action and flexibility.
Leveraging data enables companies to gain a competitive advantage and drives better business outcomes. Our aim is to simplify the complex.
What should the future of work look like? We’re going to do what’s right for our culture. CPM is a people business and achieving together is key.
In the post-pandemic convenience market, investment in the adaptable sales force will provide the best ROI for brands.
Retail has changed. Today, customers prefer a mix of online and in-store, and they demand the best of both digital and physical shopping experiences.
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Our people's journeys
At CPM, we pride ourselves on our innovative thinking and thought-leadership. Take a look at these ground-breaking articles generated by our leadership team...
Embracing a business model based on sales outsourcing means taking a new direction that leads to greater agility and flexibility, as well as budget optimisation.
Creating an inclusive culture is nothing new to the CPM Teams, it’s in their DNA, reflected in the fact that 50% of the group’s senior leadership is female.
Martin discusses the positive aspects of an overseas assignment and comments on the cultural and personal behaviours and strategies to demonstrate when conducting business in Asia.